1 Who We Are

ContentForgeAI is an AI-powered social media content generation tool operated by DigiCoFunnel. We help business owners, marketers, and entrepreneurs generate high-quality social media content by entering their product information, selecting a niche, and choosing a platform.

Business Name: DigiCoFunnel
Product: ContentForgeAI
Contact Email: Support@digicofunnel.com
Website: contentforgeai.in

2 Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our service.

• Account & Purchase Information: When you buy ContentForgeAI, we collect your name, email address, and billing details (processed securely by our payment processor — we do not store full card numbers).
• Product Inputs: The product names, descriptions, and URLs you enter when generating content within the tool.
• Support Communications: Any emails, messages, or feedback you send to our support team at Support@digicofunnel.com.
• Survey & Feedback Responses: Voluntary information provided if you respond to our surveys or feedback requests.

• Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps.
• Device Information: Device type (mobile/desktop), screen resolution, and device identifiers.
• Usage Data: Features used, content generated, session duration, and interaction patterns within the platform.
• Cookies & Tracking: See Section 6 for full cookie details.

3 How We Use Your Information

We use the information we collect for the following purposes:

4 Legal Basis for Processing

Where applicable (such as for users in the European Economic Area), we process your personal data on the following legal bases:

• Contractual Necessity: Processing required to deliver the service you purchased.
• Legitimate Interests: Analytics, security, fraud prevention, and improving our services — balanced against your rights.
• Consent: For marketing communications — you may withdraw consent at any time by unsubscribing.
• Legal Obligation: Where processing is required by applicable law.

5 Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Payment Processors: Your payment details are handled by PCI-compliant payment processors. We never store full card numbers on our servers.
• Email Service Providers: We use trusted email platforms to deliver transactional and marketing emails. These providers only use your data to deliver communications on our behalf.
• Analytics Providers: We may use analytics tools (e.g., Google Analytics) to understand website traffic and usage patterns. These tools may set cookies as described in Section 6.
• AI Infrastructure: Content generation is powered by underlying AI services. Input data you provide (product descriptions, etc.) may be processed by these services solely to generate your requested output.
• Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of DigiCoFunnel, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email of any such change.

6 Cookies & Tracking Technologies

ContentForgeAI uses cookies and similar tracking technologies to enhance your experience and analyze site performance.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

7 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained for the lifetime of your account plus 90 days after account closure.
• Purchase Records: Retained for 7 years for accounting and legal compliance purposes.
• Support Communications: Retained for 3 years from the date of the last interaction.
• Marketing Data: Retained until you unsubscribe or request deletion.
• Analytics Data: Retained in aggregated, anonymized form indefinitely.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymized.

8 Data Security

We take the security of your personal data seriously and implement industry-standard safeguards including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure, access-controlled storage for all personal data
• Payment data processed exclusively by PCI-DSS compliant payment processors
• Regular security reviews and monitoring of our systems
• Strict internal access controls — only authorized personnel may access personal data

9 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements.
• Right to Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Withdraw Consent: Withdraw consent for marketing emails at any time via the unsubscribe link in any email.

To exercise any of these rights, email us at Support@digicofunnel.com. We will respond within 30 days.

10 Children's Privacy

ContentForgeAI is intended solely for users aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will take immediate steps to delete that information. If you believe a minor has submitted personal information to us, please contact us at Support@digicofunnel.com.

11 International Data Transfers

ContentForgeAI operates globally. If you are accessing our service from outside our primary operating region, your personal information may be transferred to, stored, and processed in countries other than your own. We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your data receives an equivalent level of protection.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to registered users for material changes
• Display a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of ContentForgeAI after any changes constitutes acceptance of the updated policy.

13 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: